With a friendly team waiting to help, booking an appointment with East Road Family Medical Centre could not be easier. You can ring directly on the number below or book your medical appointment in Hocking by using our online system if you prefer.
If you have a valid Medicare Card, you can bulk bill the majority of our medical services.
If you do bulk bill, some medical procedures may incur a fee, these include:
If a fee will apply to your specific medical treatment in Hocking, our reception staff will inform you at the time of booking.
You can pick up a copy of our Fee Schedule from our reception. It is important to note that fees may vary depending on the length of time and complexity of any consultation, and it will be determined by each individual Doctor.
For non-Medicare patients, the Doctor will determine the precise fee to be charged.
Our medical services fee schedule includes:
Payments can be made by Cash, EFPTOS or Credit Card.
Allied Health Providers may charge a fee for medical services provided. Please check with reception for advice on the exact fees incurred for your specific treatment.
If, for any reason, you find that you are unable to attend a scheduled appointment at our East Road Family Medical Centre , we would ask that you contact us as soon as possible, with a minimum of 3 hour’s notice before the scheduled appointment.
Failure to attend a scheduled appointment or cancelling an appointment within that three-hour timeframe may incur a fee.
For your healthcare security results of any kind will always require you to attend an appointment.
Under no circumstances will results be provided either over the phone or to anyone other than the person who took the test.
Results are normally available within 2-3 working days.
If you need to discuss a medical matter with a Doctor over the phone, please let our reception know the details and urgency by calling on (08) 9206 3000.
East Road Family Medical Centre doctors are available to discuss your healthcare services during normal surgery hours. If your doctor is already with a patient when you call, our professional reception staff will take your message and inform your doctor once they are out of their current meeting. Either your doctor or reception will get back to you as soon as possible.
We believe that preventative healthcare services are key to happy, healthy lives, and take pro-active action to help you with such initiatives at our East Road Medical Centre. From time to time we may get in touch via a phone call, email or text message offering a range of preventative healthcare services in Hocking that are suitable for your lifestyle and needs.
You can opt out of these messages if you wish, simply talk to the reception staff and let them know.